Refund policy

Digital products you buy directly from Valanchal come with a 7-day refund promise: if you are not happy with your purchase, contact us through the Contact page within 7 days of buying, and we will make it right — including a full refund where appropriate.

Right now, book checkout happens on Gumroad. Purchases made there follow Gumroad's own refund policy, because Gumroad processes the payment and delivers the book. If you have trouble with a Gumroad order, you can also message us and we will help you resolve it.

Send us a message from the Contact page with your name, the email you used to buy, and what went wrong. We read every message and reply by email.

When the Valanchal marketplace opens, refunds for products sold by other sellers will follow the marketplace refund terms published at that time. Valanchal will help buyers and sellers resolve disputes fairly.

Course-specific refund terms will be published alongside each course when courses launch. They will never be shorter than the 7-day promise above.